Pathways for Aging's service delivery is organized around three core program areas that have been identified as critical determinants of daily well-being for older adults: transportation, benefits (public entitlements), and housing. Our navigators assist clients with understanding available options, completing required applications, and connecting to appropriate programs. All services are offered at no cost to the client and are conducted in a confidential manner.
Transportation Access & Mobility
Individualized navigation pertaining to paratransit enrollment, senior shuttle programs, volunteer driver networks, and reduced-fare transit; ride-planning and scheduling support, including escorted trips where such option exists; and mobility coaching to address barriers related to use of fixed-route or demand-response services.
Goal: That no older adult forgo critical appointments or social engagement solely by reason of inability to understand, schedule, or afford appropriate transportation.
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Benefits Counseling & Advocacy
Eligibility screening and application/renewal assistance for federal, state, and local entitlement programs (e.g., SSI, SSDI, Social Security, Medicare, Medi-Cal, CalFresh, utility assistance). Periodic benefits check-ups are recommended upon qualifying life events; we also offer workshops (in multiple languages) on benefit program mechanics and scam awareness.
Goal: That clients access all benefits for which they are eligible, understand requirements for maintaining eligibility, and experience support rather than administrative burden.
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Housing Stability & Homelessness Prevention
Early-intervention support for individuals at risk of housing instability; referral to legal aid, tenant-rights organizations, rental assistance programs, and home-modification resources; and assistance in exploring the continuum of housing options from aging-in-place through senior housing and assisted living, without advocacy for any particular outcome.
Goal: That clients remain stably housed where possible, avoid preventable displacement or homelessness, and experience supported transitions when a change in level of care is indicated.
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